Who we are

fmdirect.com, fmdirect.co.uk and fmdirect.net are owned and operated by FMDirect Limited. Information we collect from site users will be stored by us on computers in the UK and may be used in the following ways:

Contact Details

We will use your contact details (your name, job title, telephone and fax number and your e-mail and postal addresses) to provide any services requested by you and to inform you about important changes to our site and its functionality. These details will also be used by us to provide you with information about other services and products we offer and will not be disclosed to third party businesses without your permission.

Voluntary Information

We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve our website or online service.

Cookies

Cookies are small pieces of information stored by us on your computer which enable us to identify your computer when you access our services or websites. We may use cookies to provide you with a convenient means of access, without needing your password. Also to protect the integrity of registered user names and passwords and to limit access to ‘paid for’ services. We will not disclose information obtained by the use of cookies to third parties.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

To alter your details

If your personal information changes you can alter the details we hold by sending an e-mail to helpdesk@fmdirect.co.uk